You can store communications with a client, such as telephone advice. This can be done both from the client record and from the animal record, by clicking the 'New communication' icon (
) in the 'History' tab.
When adding and editing, you can fill in some data and details, including any files (only after saving). In the 'Application' field you indicate through which channel you received this communication: At the counter, Email, Fax, Letter, Mobile, Other, Personalcard, Phone or SMS.
Choose 'At the counter' when the client told you something in person at the counter.
You can also add files this way, and this will also be visible in the animal's history.
Automatic communication
You can choose to put the practice in copy of certain messages that are sent from Fuga. You can set both under Configuration=> Practice preferences=> Email & SMS.
Practice in copy of financial documents: The practice receives an email when a financial document is sent from Fuga.
Practice in copy of treatment reminders: The practice receives an email when a treatment reminder is sent from Fuga.
In Fuga you can also set that communications are automatically created in the client's history after sending emails and/or text messages.
Activate these options as desired.