New Features

Payment status on the invoice page

The static invoice page now shows, below the list of payments made on the invoice creation date, whether the invoice was "Fully paid at creation on …" or "Outstanding at creation on …", together with the outstanding amount. To see this information you need to enable the setting "Payment overview at creation" under practice settings > documents > invoices/receipts.


Stock requests per animal

Stock requests can now be linked to a specific animal. The animal record has a new Stock requests tab, and stock requests can be filtered by animal. This makes it easier to keep track of which order belongs to which patient.


Belgium: Peppol improvements

  • Bulk send: in the Peppol reports (both invoices and credit notes) you can now send all not-yet-delivered documents to Peppol in one click, instead of one by one.
  • Resend a corrected invoice: when a Peppol invoice is rejected by the government for non-essential data (e.g. a missing PO number), you can now resend a corrected version under the same invoice number with an appendix ("Bis"/"Cor"). A new field "Peppol document number appendix" was added on the edit screen of a Peppol invoice. Previously a credit note and a new invoice had to be created in this case.
  • Automatic status updates: now that Peppol is in full use, it was discovered that some documents can stay in transit longer because the receiving party is temporarily unable to receive anything. The time a Peppol document may be in transit has therefore been extended to one day instead of 5 minutes. Previously, after 5 minutes the document would be considered undelivered and had to be resent manually.


Exact Online: structured reference as payment reference

When exporting invoices to Exact Online, the structured reference is now included as the payment reference on the invoice.


Menarini (MenaLab) lab integration

Fuga can now receive result files from Menarini in-house lab devices via their MenaLab software. This is a one-way integration. You cannot request an examination from Fuga and have to enter the patient number manually on the device. The result can then be sent to Fuga.

NOTE: This is only possible if you have a Symphony subscription. To activate it you currently still need to contact the customer success team.


Unblock blocked e-mail addresses

To keep Fuga's mail delivery working well, it is important that as few mails as possible are sent to e-mail addresses that do not exist or cannot/do not want to receive the mail. Otherwise large mail operators (Google, Hotmail, Proximus, Telenet, etc.) will treat that sender's mails as spam and stop delivering them. When a mail sent by Fuga goes to a problematic e-mail address, that address is blocked for future mails. This means Fuga will no longer try to send mails to that address.


Until now it was not possible for a clinic to re-activate such an address. When e-mails to a client were blocked (after bounces or complaints), you can now unblock them yourself in Fuga, without having to contact support.

NOTE: You may only re-activate e-mail addresses after you have contacted the holder of the e-mail address and verified that the address is correct, is active, the mailbox is not full and the mail is wanted.


Read more here about unblocking e-mail addresses.


For appointment reminders and confirmations, sms is a more reliable channel than e-mail. With the new FUGA SMS functionality you can use SMS very cheaply and easily instead of mails to send reminders to clients. Read more about it here.


QR code on the payment reminder

The QR code and payment details of the enclosed invoices are omitted when interest or administrative costs are charged, because the total amount then no longer matches the QR codes on the invoice, which meant this additional cost was regularly left unpaid.


Belgium: Wero/Pay by Bancontact replaces Payconiq

The Wero/Pay by Bancontact QR code now uses those logos to replace Payconiq.


Resolved Issues

  • The postcode-to-city autocomplete works again when creating a new client.
  • Stock requests are now correctly retained when merging or deleting products and suppliers — previously they could be left behind as orphan records.
  • A credit note that has already been sent via Peppol can no longer be deleted.
  • FIDIN: quantities with a decimal comma are now processed correctly.
  • In the product export to spreadsheet, yes/no columns no longer have a third, empty value.
  • A clear message now appears when no template is set on a protocol (treatment reminder), instead of an error.
  • A crash (transaction rollback) when saving a dental file has been fixed.
  • An error when retrying a CCV payment has been fixed.
  • A crash when sending an e-mail with an attachment in certain cases has been fixed.