Introduction
Fuga has an integration with Medini (VetOrder). It lets you fetch your Medini deliveries electronically, so you don't have to enter the delivered quantity, lot number and expiry date yourself. You can also place products in your Medini shopping basket straight from Fuga.
Configuration
You need the VetOrder username and password you received from Medini.
- Make sure Medini exists as a supplier in Fuga. See How do I link my supplier to Fuga?
- Go to Configuration => Practice preferences => Stock.
- Under "Mapping of supplier interfaces to supplier", select your Medini supplier next to Medini (VetOrder). Click Save.
- The block Medini (VetOrder) (1) now appears on the same page. Fill in your Username and Password and click Save.
Two optional fields in that block:
- Depot: leave it empty if the login applies to all your depots. Choose a depot if this login only applies to that depot.
- Selection: All products, Drugs only or Everything except drugs. This is useful when you have more than one Medini login, for example a separate login for human medicines. Each extra login gets its own block (2), (3), …
Fetching deliveries
- Go to Stock => Shipped deliveries.
- Click the round arrow (
, "new deliveries?") at the top of the list. Fuga fetches the deliveries Medini has made available for your login(s). - Receive the deliveries into your stock with the truck icon (
): per product with the small truck, or everything at once with the large truck at the top.
For every delivery line Fuga reads the product name, article number, CNK, quantity, lot number, expiry date, purchase price excluding VAT and VAT rate.
Fuga first looks for an active product in the depot with the same name, then for a product with the same mapped name. If neither is found, Fuga creates a new product. You will find it under Stock => Reports => Underspecified products.
Ordering
- Go to Stock => Add order.
- Choose Medini (VetOrder) as the supplier interface. Fuga suggests the products that are below their minimum stock. Via Mode you can also search the Medini catalogue.
- Fill in the quantities and confirm. If you have more than one Medini login, choose the username to order with.
- Fuga places the products in your shopping basket at Medini. Then complete the order on the Medini (VetOrder) website.
Products that are already on an open order at Medini are taken into account in the quantity Fuga suggests. Ordering on behalf of a client is not available for Medini.
Troubleshooting
You get the message "Unknown user / Wrong password"
The Medini login in Fuga is incorrect or no longer valid. Check the username and password in Configuration => Practice preferences => Stock, in the Medini (VetOrder) block. If Medini gave you a new login (for example after a change of company), enter it there.
You get "Medini (VetOrder) Error" or a time-out
Fuga cannot reach Medini at that moment. Try again a little later.
The delivery has physically arrived but does not come in
Medini has not yet made the electronic delivery note available. This often happens a day after the physical delivery. Click the round arrow again later.
If the list is still empty the next day, check with Medini which login the delivery was booked under. If it is a different login from the one you entered in Fuga, Fuga does not fetch it. Add that login as an extra block under Medini (VetOrder) in Configuration => Practice preferences => Stock.
One line from the delivery note does not come in, the others do
Check the paper delivery note. If the quantity for that product is under Backorder, Medini does not send that line yet. The product comes in with a later delivery once Medini ships it.
Human medicines come in without a lot number ("NLN")
Medini does not send a lot number for human medicines. Fuga then fills in NLN followed by the delivery number. Enter the real lot number yourself on the lot.
Duplicate products after the first delivery
The product name on the Medini delivery differs from the name in Fuga, so Fuga created a new product. Merge them via Stock => Reports => Underspecified products. Fuga will then recognise the Medini name automatically on the next deliveries.
A product does not end up in the Medini shopping basket
Check the Selection of the login you order with. With Drugs only, Fuga skips other products. With Everything except drugs, it skips drugs. Order the product with a login whose selection includes it.
You cannot remove a product from the Medini shopping basket
The basket you see in Fuga is the basket on the Medini website. To remove a product or empty the basket, use the Medini (VetOrder) website, not Fuga.
All products are listed under "Still to be ordered but not in supplier's catalog"
Fuga could not update the Medini catalogue, for example because of an outage at Medini that night. Try again the next day.