Communicatie met klanten

Fuga Share (share documents with your clients)
Fuga Share is a web page on which your client can view their documents: their invoices and, for livestock farmers, also TVDs, visit reports and contracts. Y...
Wed, 7 Oct, 2026 at 4:06 PM
Hoe werkt het sms-systeem in Fuga?
This article has been replaced. Everything about sending SMS messages from Fuga can be found in the article Fuga SMS - Sending SMS via Sonetas.
Thu, 8 Oct, 2026 at 2:12 PM
How do I send vaccination or other reminders?
Fuga creates reminders based on the protocols you apply. You can let Fuga send them automatically, or send them yourself from the Expected treatments report...
Wed, 7 Oct, 2026 at 1:58 PM
Mailgun: sending e-mails from Fuga
To send e-mails from Fuga we work with Mailgun, a company specialised in sending large volumes of e-mail. This keeps fewer mails from ending up in spam filt...
Wed, 7 Oct, 2026 at 12:31 PM
Pet owners not receiving the Fuga mails
Sending a mail is no guarantee that it reaches the recipient's inbox. To stop spam, mailboxes such as Gmail, Outlook or those of internet providers filt...
Wed, 7 Oct, 2026 at 12:35 PM
Automatically sending treatment reminders
Fuga can automatically send vaccination and other treatment reminders to your clients. You switch this on per channel under Settings => Practice preferen...
Wed, 7 Oct, 2026 at 3:29 PM
Fuga SMS - Sending SMS via Sonetas
What is Fuga SMS? Fuga SMS is the service that lets your practice send SMS messages cheaply and easily (one SMS credit in Belgium costs only €0.092) wit...
Thu, 8 Oct, 2026 at 10:52 AM
Suppressed e-mail addresses: view and unblock blocked addresses
Fuga uses Mailgun to send your e-mails. As soon as a mail to an address fails once, because the address does not exist or the mailbox is full, or because th...
Wed, 7 Oct, 2026 at 3:24 PM
Languages for communication with customers (incl. German)
Setting a customer's communication language In Fuga, you can set a language per customer. That language determines which language communication to t...
Thu, 18 Jun, 2026 at 9:57 AM